Q1. How does your factory do regarding quality control?
A: Quality is priority. In order to control quality better, all of our products are inspected for 4 times by QC staff before delivery. The first time for raw material, second time for finished products, third for products appearance and fourth for function.
Q2. Do you support dropshipping or ship FBA?
A: Yes,we support.We will not post shop QR codes and invoices.For Amazon,Free printing and stickering logo & UPC/Amazon barcode is provided.
Q3. what’s your payment term??
A:Paypal. T/T.Alibaba Trade Assurance Western Union Money Gram 30% deposit 70% balance before shipping. Better for Alibaba Trade Assurance.
Q4:Can I order some samples first and small orders?
A:Yes sample order is available for quality check and market test.
Q5.Can i get free sample (need pay for shipping fee)?
yes,please SEND MESSAGE for more details about price, packing, shipping and discount .
Q6.Are my funds and goods safe?
Absolutely safe, we have been in the keyboard and mouse manufacturing industry for more than 10 years and have a very good reputation. We will send samples to you for confirmation before manufacturing the order, and we can also let a third-party inspection company check it.
Q7.If i’m dissatisfied with the product, what should I do?
①Replacement or Repair: If the issue is due to the product’s quality, a replacement or repair service can be provided.
②Refund: If you are completely dissatisfied with the product, a partial or full refund can be offered based on the specific situation.
③Discount or Compensation: A discount or compensation can be provided.
④Additional Support: Technical support or after-sales service can be provided.
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