ABOUT US

A Letter to You

I hope this letter provides you with more insights about our factory. I’m Rocky, representing Shenzhen Darshion Digital Technology Co., Ltd., 10 years in the computer accessories industry.

First and foremost, allow me to introduce our factory to you. We have 132 employees, including 5 researchers, 4 pattern designers, and 8 quality control experts. This diverse team empowers us to continuously innovate and offer the best mouse pad solutions for our clients. As leading OEM keyboard manufacturers and wireless mouse suppliers, our extensive experience ensures we provide innovative and reliable products that meet the highest standards.

Quality and eco-friendliness are paramount to us. Our rubber undergoes rigorous inspections and is free from any unpleasant odors, ensuring that our products meet high-quality and environmental standards. We provide a one-year quality guarantee for each product, as we firmly believe our customers should be completely satisfied with our products.

In terms of delivery, we take pride in our speed and reliability. We also offer free samples to help customers evaluate our product’s quality and features before making a purchase.

Furthermore, we provide labeling and tagging services to meet individualized customer needs. Additionally, we can offer a one-stop service, delivering products directly to your agent’s warehouse or Amazon warehouse, saving you the hassle of logistics.

As a company actively engaged in social responsibility, we donate funds and materials to children in impoverished mountain areas every year. This is our way of giving back to society.

Lastly, if you ever have the opportunity to visit China, I would be delighted to serve as your guide, introducing you to the beauty of our country and immersing you in Chinese culture and scenery.

Thank you for your interest in our factory. We look forward to establishing a long-term partnership with you and providing you with the best products and services.

ADVANTAGE

Customer delight is our North Star in the journey of excellence

Rich Experience

With 10 years of expertise in the computer accessories industry, we has developed a deep understanding of market trends and customer needs. As leading OEM keyboard manufacturers and wireless mouse suppliers, our extensive experience ensures we provide innovative and reliable products that meet the highest standards.

Customization Services

We offer comprehensive customization services to meet your specific requirements. Whether it’s adjusting the design, incorporating your brand elements, or tailoring functionalities, our team works closely with you to create products that perfectly align with your needs.

Free Design

Our dedicated design team provides free design services, helping you visualize and create the perfect product.
From concept to final design, we ensure that every detail meets your expectations, making your products stand out in the market.

Fast Delivery

Time is crucial in business, and we prioritize fast delivery to meet your deadlines.
With our efficient production processes and extensive supply chain network, we ensure timely delivery of high-quality products to keep your operations running smoothly.

Quality Assurance

Quality is at the core of everything we do. We strictly implement relevant certification systems and control processes to ensure our products meet international standards. Our CE, FCC, and ROHS certifications are testament to our commitment to delivering safe and reliable products.

Customer Satisfaction

Your satisfaction is our top priority. We pride ourselves on providing exceptional customer service, addressing your needs promptly and effectively. Our dedicated support team is always ready to assist you, ensuring a seamless and satisfactory experience with Darshion.

FAQ

Q1: I’m concerned about fund security. Will you not ship the products after receiving payment?

A: We understand your concerns. We assure you that once we receive your payment, we will promptly ship the products as per our agreement. Our business ethics and reputation are the cornerstones of our success, and we would never breach our commitments.

Q2: Do you offer a guarantee of product quality?

A: Yes, we provide a one-year quality guarantee for all our products. If you encounter any quality issues after receiving the goods, please contact us immediately, and we will actively address them, including offering repair or replacement services as needed.

Q3: Can I receive real product samples?

A: Certainly, we provide genuine product samples for customers to evaluate and test. This helps ensure the quality of the products and that they meet your requirements, giving you confidence in your purchase.

Q4: Do you undergo third-party quality testing?

A: Yes, we regularly undergo third-party quality testing and certification to ensure that our products meet international quality standards. This guarantees customer confidence in the quality of our products.

Q5: Can your keyboards be customized for different languages?

A: Yes, we can customize our keyboards for any language you need. Common languages we often work with include English, Russian, and Spanish, among others.

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